Business Process Reengineering as the Foundation for Digital Transformation of Banks in Uzbekistan

Digital transformation business process reengineering banking modernization

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October 15, 2025

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 This study examines the challenges and opportunities of digital transformation in the banking industry and its link with business process reengineering (BPR). Digitalization significantly impacts the development of banks by introducing advanced technologies and reshaping key processes to increase efficiency and customer orientation. BPR ensures that digital solutions are integrated effectively; without it, transformation risks being fragmented and less impactful. Key challenges include staff adaptation to new digital systems and redesigned workflows, as well as the need for secure and regularly updated platforms to counter cyberattacks. Considering these factors when implementing digital transformation helps banks stay competitive and resilient.

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