ROZOKOV MUKHAMMADAZIZ MANSUROVICH; Karimova A.М. EMOTIONAL INTELLIGENCE IN BANKING SERVICES: IMPACT ON CUSTOMER SATISFACTION AND LOYALTY. Web of Semantics : Journal of Interdisciplinary Science, [S. l.], v. 2, n. 5, p. 520–524, 2024. Disponível em: https://web.semanticjournals.org/index.php/wos/article/view/345. Acesso em: 18 sep. 2026.